Mobile / Sports
These terms set out how your rizkibet account works — what we commit to, what you agree to, and how we handle your access, transactions, and data on this platform. Read through each section so you know exactly where you stand before you start using your account.
These terms apply to every part of your rizkibet account — from the moment you register to each session you open, every transaction you submit through your wallet, and all content you access on this platform. They cover account creation and verification, how your wallet balance is managed, the use of local payment methods such as DANA and ShopeePay to fund your account, the games and content you interact with, and the support channels available to you. Access to rizkibet and the services described here depends on local law and is available only where permitted in your region. We reserve the right to update these terms when our services change; the current version is always shown in your account dashboard after login. Continued use of your account after any update means you accept the revised terms. If you disagree with any part of these terms, the right step is to stop using the account and reach out to support so we can close it properly. Nothing in these terms removes rights you hold under applicable Indonesia consumer law — where a local legal requirement conflicts with our terms, the local requirement applies.
DANA deposits and withdrawals are processed through your linked e-wallet. Transaction status is shown in your account wallet history.
ShopeePay top-ups are credited to your account wallet. Confirm each transaction in your ShopeePay app before submitting.
Your wallet balance reflects confirmed transactions only. Pending transfers are shown separately until the payment rail confirms them.
Service availability depends on local law and eligible regions in Indonesia. Access may be restricted based on your location.
Not every action or service on rizkibet is governed by the same rules. This section draws the line between what these terms directly cover, and where separate policies or third-party terms take over. Knowing the boundary helps you raise the right question with the right party when something needs clarifying.
Your login credentials, account verification, session management, and any account-level restrictions are fully within the scope of these terms. Disputes about access always start with our support team.
All wallet movements — DANA deposits, ShopeePay top-ups, balance transfers, and withdrawals — are covered. Transaction records in your account history are the reference point for any query.
Game content supplied by studios such as Bigtime Gaming, Spadegaming, JDB, Habanero, Joker, and PG Soft is covered for availability and access. Specific game rules are shown inside each title.
Payment providers, e-wallet platforms, and any external service you reach from your account operate under their own terms. We are not responsible for conditions set by those providers.
These terms are not just obligations — they also define what you can ask us to do. You have the right to check what account data we hold, request a correction if something is recorded incorrectly, and raise a formal question about how we've applied these terms to your account. To review your transaction history and account records, open your account dashboard after login — all confirmed wallet movements are listed there with timestamps. If a record looks wrong, contact support and reference the specific transaction ID shown in your history. For broader questions about how we handle your personal data, use the data request path described in the trust section below. We aim to respond to account queries within a reasonable time; the current support path is your account's help section or the contact email listed on this page. Your right to close your account is always available — reach out to support and we will process the closure and confirm the final wallet balance.
Your full transaction history is in the account dashboard. Each entry shows the amount, payment method, and status — use the transaction ID when raising a query.
To update registered details, follow the account settings path after login. For identity-linked fields, contact support directly with the correction you need.
If you believe these terms have been applied incorrectly to your account, email our support team with your account ID and the specific issue. We will review and respond.
You may close your account at any time. Contact support to initiate closure; your remaining wallet balance will be confirmed before the account is deactivated.
For any question about these terms — account access, transaction records, data handling, or policy clarifications — use the contact paths below. Have your account ID ready when you reach out; it speeds up every query.
Send account and policy questions to our support address listed in your account help section. Include your account ID and a clear description of your query.
Log in and open the help section in your account dashboard. Common policy questions, transaction queries, and account management steps are covered there.
Live chat is available through your logged-in account. Use it for urgent account access issues or to get a policy question answered without waiting for an email response.
Your account data — personal details, wallet history, session records — is held securely and used only to run your account and meet legal obligations. We do not sell your data to third parties. Cookies are used to keep your session active and to measure how the platform is used; you can manage cookie preferences in your browser settings. Account security is your shared responsibility: keep your login credentials private and log out from shared devices. If you suspect unauthorised access, contact support immediately and we will place a hold on the account while we investigate. Data retention follows applicable Indonesia law — records are kept for the period required, then securely deleted. To request a copy of the data we hold about you, or to ask us to delete data that is no longer required, use the contact path in the support section above.
Your personal and transaction data is used only to operate your account and comply with applicable law. We do not share it with third parties outside of legal requirements.
Cookies maintain your login session and help us understand platform usage. Adjust cookie preferences through your browser; disabling session cookies may affect account functionality.
Keep your account credentials private. Log out after each session on shared devices. Report suspected unauthorised access to support straight away — we will act on it.
Request a copy of your account data or ask for deletion through our support contact path. We process data requests in line with Indonesia consumer data obligations.
If something about these terms is unclear, check below first. These are the questions we hear most often about account rights, data, transactions, and policy access.
The current terms are always on this page at rizkibet/terms-conditions/. If we update them, the revised version replaces the previous one here. Your account dashboard also shows a link to the current policy after login.
Yes — all wallet transactions, including DANA deposits and ShopeePay top-ups, are covered by these terms. The transaction records in your account wallet history are the reference point. For disputes with the payment provider itself, their separate terms apply.
Use the email support path listed in your account help section. Include your account ID and state that you are requesting a data copy. We will confirm receipt and respond in line with applicable Indonesia data obligations.
We may update these terms when our services change. The current version is always shown on this page. Continuing to use your account after an update means you accept the revised terms. If you disagree, contact support to close your account.
When you request account closure, we confirm your remaining wallet balance before deactivation. The closure process is handled through our support team — reach out via live chat or email with your account ID to start the process.
Email or live-chat our support team with your account ID and a description of the specific issue. We review policy disputes and respond. The contact paths are in the support section of this page and in your account help section after login.